Terms And Conditions

Website Terms of Use
[LAST UPDATED: 01 October 2016]


Thank you for visiting this website at http://sdl.ssg.gov.sg (the “Website”) owned and operated by the SkillsFuture Singapore Agency (SSG).


The Website and all content, data, information and other materials (collectively, the "Material(s)") contained on the Website are provided by SSG exclusively for the provision of services in or under the Skills Development Levy (SDL) System electronically (the “e-Services”) to such organisations liable to pay SDL based on SSG’s records (“Organisations”or, each of them, an “Organisation”). Organisations will be issued unique confidential login details by SSG for access to certain e-Services for the management of the Organisation’s SDL record and liabilities.

3. An Organisation shall access and use the e-Services by or through authorised individuals (“Approved Officers”), whose details are registered with SSG. At any time, up to a maximum of 3 Approved Officers may be registered by an Organisation. The Organisation must not, and shall ensure that its Approved Officers do not, share its confidential login or account details with other parties. In accessing the Website and/or the e-Services by its Approved Officers, the respective Organisation acknowledges and undertakes that it is bound by and fully responsible for the acts and omissions of its Approved Officers in their access and use of the Website, the SDL System and the e-Services, and the consequences thereof, notwithstanding any assertion by the Organisation that such Approved Officer was not so authorised to do so. SSG shall not be liable for any access, or any loss caused thereby, to an Organisation’s confidential information through the SDL System or the e-Services, by reason of any unauthorised access by unauthorised individuals.
4. The following e-Services are available on the Website (subject to revision by SSG at its sole discretion):
  1. Register and view current list of Approved Officers;
  2. Search, view and print past SDL payment records of an Organisation;
  3. Make payment for SDL liabilities, penalties and/or monthly instalments;
  4. Submit, amend and withdraw refund requests for SDL;
  5. Maintain employer’s information of an organisation;
  6. Submit information relating to the SDL obligations of an Organisation and upload relevant supporting documents;
  7. Use SDL calculator to compute SDL liabilities;and
  8. Access FAQ on SDL.
5. The Skills Development Levy Act (Cap. 306) and the Skills Development Levy Regulations shall apply to the SDL System and the e-Services provided on or through the Website and/or the transactions envisaged in these Terms of Use.
6. In these Terms of Use, “you”or “your”refers to the individual accessing and using the Website.
Terms of use
7. Your access and use of the Website are subject to these Terms of Use.
8. By accessing, using, viewing, transmitting, caching or storing any part of the Website or using the services, functions, materials or content offered by SSG in or on the Website, you shall be deemed to have accepted and agreed to be bound by these Terms of Use and all terms, conditions or notices in the Website. If you are not an Approved Officer representing an Organisation, or you do not accept any of these terms and conditions, you may not use this Website or download any Materials from it. Please discontinue your access of the Website immediately.
9. SSG reserves the right to change these Terms of Use or any terms, conditions or notices under which the Materials and Website are offered at any time and from time to time at its sole discretion. Any change to these Terms of Use will be notified on the Website. You shall be deemed to have agreed to any change to these Terms of Use if you access or use the Website after the change was notified on Website.

In addition to these Terms of Use, additional terms and conditions may apply to the use of certain services offered in the Website.


SSG requires the use of the Singapore Personal Access (SingPass) for access to certain areas of the Website or e-Services. You shall be bound to strictly comply with the terms of use of the SingPass services and the SingPass website found at the following https://www.singpass.gov.sg/sppubsvc/termsofuse.html. SSG disclaims all responsibility and liability for any unauthorised access to or use of the Website arising from the misuse or unauthorised use of any SingPass. The holder of a SingPass is responsible for immediately notifying the relevant SingPass operator in the event of any misuse or unauthorised use of any SingPass.

Your duties as user of the Website

You hereby represent and warrant that:

  1. you have read and agree to these Terms of Use;
  2. you are accessing and using this Website as an Approved Officer on behalf of an Organisation;
  3. you are authorised to bind the Organisation you represent to these Terms of Use, and the said Organisation agrees to be bound by your actions and transactions, and these Terms of Use;and
  4. all information supplied by you is true and accurate

You hereby undertake:

  1. to ensure that any information you post or permit or cause to be posted shall be non-confidential or non-proprietary unless you expressly indicate otherwise, and not offensive, illegal under any applicable law, and that you shall be responsible for the contents therein;
  2. to promptly provide to SSG, upon request, any additional information which SSG may consider necessary in providing services in the Website;
  3. not to use the Website for any illegal purpose or in any other manner inconsistent with these Terms of Use;
  4. not to access information or data which you are not authorised to access;
  5. not to violate or attempt to violate the security of the Website;
  6. not to hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Website, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, reverse engineering or reprogramming;and
  7. not to use the SingPass or login ID of another person at any time, whether with or without the SingPass login ID holder’s permission.

As Approved Officer, you have been provided with a login ID and password, which are for the Organisation’s use only. You may not reveal your login ID or password to anyone else or permit anyone else to use your login ID and password to access the Website. You are responsible for maintaining the confidentiality and security of your login ID and password, and accept responsibility for all activities that occur under your account or password. You must notify SSG immediately in the event that the security of your login or password has been breached.


The SSG shall in no event be liable (whether in an action in negligence, contract or tort based on a warranty or otherwise) for any damage, loss, expense or costs of any kind (including loss of profits, revenue, or loss or inaccuracy of data), whether direct or indirect, incidental, punitive, special, consequential or economic, even if SSG or its representatives are advised of the possibility of such damages, howsoever caused as a result, directly or indirectly, of or arising from or in connection with:

  1. any access, the use or inability to access or use of the Website or any of the e-Services;
  2. your reliance on or use or inability to use the content and information of the Website or any linked website;
  3. any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure of the Website or any linked website;
  4. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website;
  5. unauthorized access to or alteration of your transmissions or data;
  6. statements or conduct of any third party on the Website;or
  7. any other matter relating to the Website.
16. In no event shall SSG’s total liability to an Organisation for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by the Organisation, if any, for accessing the Website. If you are dissatisfied with any portion of the Website or e-Services, or with any of these Terms of Use, your sole and exclusive remedy is the discontinuation of your use of this website. If any portion of this limitation of liability is found to be invalid, liability is limited to the fullest extent permitted by law.
17. The contents of the Website are provided on an "as is"and “as available”basis without warranties of any kind and are made available for your general information only. No warranty of any kind, express, implied or statutory, is given in conjunction with the contents of the Website, the tools contained in the Website or the Website in general.
18. While every effort is made to ensure that all information contained in the Website is correct, SSG does not warrant the accuracy, adequacy, correctness, completeness, reliability, timeliness, non-infringement, title, merchantability or fitness for any purpose of the information on the Website or any website linked to the Website, or that the information available on the Website, or associated therewith, will be uninterrupted or error-free or that defects will be corrected or that this Website will be free from viruses, virus attacks or other harmful elements, and expressly disclaims liability for the same and any errors or omissions.
19. SSG does not guarantee the confidentiality or privacy of any communication or information transmitted on the Website or any site linked to the Website. SSG will not be liable for the privacy or security of information, e-mail addresses, registration and identification information, disk space, communications, confidential or proprietary information, or any other content transmitted over networks accessed by the site, or otherwise connected with your use of the Website.
No Legal Advice Provided
20. The information provided in the Website does not constitute professional or legal advice. While every effort is made to ensure that such information is consistent with existing law and practice, you must refer to the relevant legislation or to professional advice in respect of your legal obligations.

You agree to indemnify, defend and hold harmless SSG, its officers, employees, agents, suppliers, vendors and service-providers, fully from any claim, demand, loss, expense, costs (including with limitation, legal costs on a full indemnity basis), actions, proceedings, liabilities, penalties, awards which SSG may suffer or incur as a result of any of the following:

  1. your use or misuse of the Website, including but not limited to any reliance on or reference to any information on the Website;
  2. your breach or violation of these Terms of Use;
  3. your breach of any statutory requirement, duty or law;
  4. your violation of any rights of another person or entity;or
  5. any action taken or omitted to be taken in good faith by SSG pursuant to any instructions by you.
Intellectual Property
22. The content and information on this Website are the property of SSG and/or other parties. You may not download, reproduce, or retransmit any SSG information, other than for non-commercial individual use. This Website is to be used by Organisations only. Organisations are granted a limited, non-transferable, revocable license to view and copy the Materials solely for internal use only, subject to the restrictions below.
23. All intellectual property rights comprised in the information, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, scripts, software, technology, music, sound or any other materials or works found in the Website shall vest in and remain with SSG. You are permitted to download and print such materials from the website for personal and non-commercial use provided that you do not breach these Terms of Use.
24. You are not permitted to copy, transfer, distribute, reverse compile, adapt, modify, reproduce, republish, display, broadcast, hyperlink or transmit in any manner or by any means or store in any information retrieval system, any part of the Website without the prior written permission of SSG.
Links to other websites and Third Party Content
25. The Website may contain hyperlinks to websites which are not maintained nor controlled by SSG. All hyperlinks to such websites are provided as a convenience to you. Use of the hyperlinks and access to such websites are entirely at your own risk. SSG disclaims all responsibility and liability for any third party content contained in websites linked to this Website and shall not be liable for any damages or loss arising from your access to or use of such websites.
26. The inclusion of any hyperlink does not imply endorsement by SSG of such websites. Under no circumstances shall SSG be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which the Website is linked.
Linking to the Website

You may not cache, frame or create hyperlinks to this Website or any part of SSG’s services without written permission of SSG. Under no circumstances shall SSG be considered affiliated or associated in any manner whatsoever with any trade or service marks, logos or other devices used or appearing in websites which hyperlink to any part of this Website or SSG’s services.

28. SSG reserves the right to disable any links which:
  1. in SSG’s opinion, contain information, images, representations or other material of an inappropriate, defamatory, obscene, indecent or unlawful nature, or that violate any law or any public, privacy, intellectual property or other proprietary right;or
  2. have not been authorised by SSG.
Denial of Access and Termination
29. SSG shall have the right at any time, at its sole and absolute discretion and without giving prior notice, to add, impose features, block access or restrict access to, or vary, terminate, withdraw, modify, suspend, alter or disallow the whole or any part or feature of the Website, without assigning any reason and SSG shall not be liable for any loss, liability or damage which may be incurred as a result.
30. If SSG terminates your access to and use of the Website, you shall not have the right to bring claims against SSG with respect to such termination. SSG shall not be liable for any termination of your access to and use of the Website.
31. If any part of these terms and conditions is found by a Court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the terms and conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
Governing Law and Jurisdiction
32. These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore.
33. You and the Organisation hereby submit to the exclusive jurisdiction of the Singapore courts in respect of all matters in connection with or arising from these Terms of Use.
34. Thank you for reading the Terms of Use of the Website.